Privacy Policy

Our Privacy Commitment

AnonInsights is built on the foundation of protecting anonymity. We believe honest feedback requires absolute privacy protection. This policy explains how we collect, use, and protect information while maintaining the anonymity that makes our platform effective.

Information We Collect

Organization Account Information

• Company name and contact information
• Administrator names and email addresses
• Billing and payment information
• Employee count and department structure
• Employee name, phone number, and email address

Anonymous Feedback Data

• Survey responses
• Sentiment and theme analysis results
• Aggregated engagement metrics
• Timestamp and general location data (company level only)

Usage Information

• Platform usage statistics
• Feature adoption metrics
• Technical logs for troubleshooting

How We Protect Anonymity

Separation of Identity: Employee feedback is completely separated from any identifying information in the platform.

Aggregation Requirements: Data is only displayed when minimum participation thresholds are met to prevent identification through elimination.

Technical Safeguards: Multiple layers of logic to ensure feedback cannot be traced back to individuals.

How We Use Information

• Service Delivery: To provide anonymous feedback collection and analysis
• Insights Generation: To identify trends and generate actionable recommendations
• Platform Improvement: To enhance features and user experience
• Customer Support: To assist with technical issues and account management
• Legal Compliance: To meet regulatory requirements and enforce our terms

Data Sharing and Disclosure

We never sell your data. Information is shared in these circumstances:

• With Your Consent: When you explicitly authorize sharing
• AI Services: We use third-party AI services to analyze feedback and generate insights. Feedback data is processed by these services to provide sentiment analysis and recommendations
• Service Providers: With vendors who help operate our platform (under strict confidentiality agreements)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger or acquisition (with continued privacy protections)

Data Security

We implement industry-standard security measures including:

• Regular security audits and testing
• Access controls and authentication
• Secure data centers with redundancy
• Incident response procedures

While we strive to protect your information, no system is completely secure. We continuously work to improve our security measures.

Your Rights and Choices

Access and Control

You have the right to:

• Access your organization's data
• Correct inaccurate information
• Export your data in standard formats
• Delete your account and associated data
• Opt-out of non-essential communications

Data Portability

You can export your feedback data and insights at any time through your dashboard or by contacting support.

Account Deletion

Upon account deletion, we remove your data from active systems within 30 days and from backups within 90 days, except where legal retention is required.

International Data Transfers

We primarily process data in the United States. For international customers, we ensure appropriate safeguards are in place for cross-border data transfers, including standard contractual clauses where required.

Children's Privacy

AnonInsights is designed for workplace use and is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

Cookies and Tracking

We use essential cookies to maintain sessions and preferences. We do not use tracking cookies or advertising cookies. You can control cookie settings through your browser.

Analytics: We use privacy-focused analytics to understand platform usage without tracking individual users.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be notified via email or platform notification at least 30 days before taking effect.

Contact Us

For privacy questions, concerns, or to exercise your rights:

Data Protection Officer: dpo@anoninsights.com